Posts Tagged results

“Effort without RESULTS is meaningless”

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Some are good at explaining WHY they didn’t get the result, others are good at COMPROMISING the standard to get the result. Both usually spend a lot of time proclaiming how hard they work and how much EFFORT they have expended but avoid any real measure of the result. This however does not work where the result is critical and is the focus….astronauts, professional athletes, airline pilots, brain surgeons and…. well, you get the idea! For success in any endeavor results are the only measure that counts. You cannot bank or eat effort!

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PRINCIPLES TRUMP RULES

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“Great companies are founded on principles, standards and goals, empowering everyone to act with a common purpose and goal.” – Daniel R. Scoggin

As we put the finishing touches on the book, one of the key lessons that stands out is that the WHY leads to a better HOW. Weak leaders and companies are RULE driven and great companies are PRINCIPLE  driven. Thinking, challenging and discussing are common in a principle driven organization and frowned upon in a rule driven organization. It is more difficult to be challenged as a leader and guide a group of thinkers but the results are worth the effort. Next time you meet a leader unwilling to be challenged, look at their RESULT.

“Rarely do we find men who willing engage in hard, solid thinking. There is an almost universal quest for easy answers and half-baked solutions. Nothing pains some people more than having to think.”Martin Luther King, Jr.

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THE TRUE TEST

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“To decode, Process, Politics and B.S, measure & accept only RESULTS!”  What we all want is RESULTS and what we get is beautiful explanations of why ‘IT‘ didn’t happen. Such good explanations, in fact, we feel lucky things aren’t worse than they are. See how often you hear the question asked, answered or how often you can get a simple yes or no answer to a question. I understand the mechanics of this process, I went to what I call “Charm School” when we took Friday’s public. Our publicist sent me and I learned how to not answer questions. If you really want the facts, truth or know what is really happening, just listen to the RESULTS!

And now a word from our sponsor…….we go into more detail in my soon to be published book.

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“Actions Speak Louder Than Words”

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Business and life is best approached on a principled basis. My management theories and philosophies have always been based on principled management. My upcoming book is based on the principles I believe lead to success in both business and life. Everything should start with and be based upon the number one principle  HONESTY. While important, I mean beyond the garden variety of ‘thou shalt not steal’, I mean the very common, saying one thing and doing another.

I listen to what leaders say but I only believe what they do. It is sad how common in politics and business it is to have our leaders say one thing but do another. The operative skill seems to be presenting yourself in such a way that  true intentions and results are obscured. It is common to see someone rise to the top by explaining skillfully why ‘it’ didn’t happen. The truly skillful can make you feel lucky things are not worse. This can be cured by accepting only results, measuring only results and rewarding only results.

The Triangle Theory while commonly quoted is rarely honestly implemented. It is very hard to do! The theory expresses the goal of maximizing and balancing the three sides of a business transaction, customer, employee and company. In truth, if you cut through the skillful explanations, usually one side dominates. Pressures for profits, expansion or executive incentives,  squeeze employee benefits, reduces product quality and dominates key decisions.

The Triangle Theory actually works and creates what we call levitation. When this happens everyone wins! It takes honesty, vision, belief in the theory and guts to follow it through. I have looked at a number highly successful companies, while they may not know the theory, they are practicing the principle intuitively and levitating! You have seen the places, they are busy, the employees are happy and the company is profitable.  Honesty and principles WIN!

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MULTI-UNIT EXCELLENCE?

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Why does ‘chain anything’ have a bad connotation or at least represent mediocrity?  I believe the measure of anything is the RESULT. When confronted with the ‘RESULT’  many chain executives choose to compromise quality and reduce the degree of difficulity rather than confront the management required to maintain EXCELLENCE. 

Sorry, but marketing does not change or even mask the RESULT. The RESULT of this ‘CHAIN’ of events is mediocrity. I address this in my upcoming book. Friday’s was an institution not a chain by using management tools aimed at an UNCOMPROMISING standard of EXCELLENCE! Another shameless BOOK plug!

Trying to compromise EXCELLENCE is like trying to let a little air out of a balloon with at hat pin!”  – Daniel. R. Scoggin

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