Posts Tagged business



I admit it, I am an EXCELLENCE addict. I admire it in all it’s forms: sports, business and products of every kind. I could spend hours explaining all the reasons why I admire the various forms of excellence  but for the moment, I will stick to the world of business. I found EXCELLENCE in business was just plain more FUN!  Striving for it generates an energy and excitement that  fuels the organization and carries a contagion that infects customer and employees alike. It creates an unparalleled level of success.  Pride in product and performance to a standard of excellence is more than worth the effort.

Today, as I reconnect with former associates, who shared the experience of EXCELLENCE in Friday’s early days, I see it in their eyes when they tell me how it changed their lives. In addition to interviewing former associates, I am collecting customer quotes and get the same passion when they talk about what we shared.

Leadership is about setting the core values, standards and goals for an organization. I have done extensive research while writing my book. I have conducted  numerous interviews.  I have had years of  business experience. However, it’s hard to express my astonishment at one CEO’s comment to a consultant he had hired. He looked at the  product being developed and said, “DOES IT REALLY HAVE TO BE THAT GOOD?”

Tags: , , , , ,




A problem for governments and businesses alike is non-productive work, or busy work. Sweat is often confused with productivity. A cluttered desk, long hours, even dedication can be confused with results. We devote a major focus in the book to process vs results. Today my research yielded a startling new example of process (non-productive work)  robbing a business of productivity and therefore the ability fairly care for employees and customers alike. I have no way of putting a full measure to how much human effort is consumed in process that  is of no real value. Waste profits no one!



Tags: , , , , , , , , , , ,

Antique Canoe Dealer



For Sale but not by me

I needed business cards because I was tired of writing all my information on scraps of paper. Our training company, when fully developed, will operate under the name of TriCept, LLC. So we have a name and logo for the card but I still needed a title. With a little tongue in cheek, Casper suggested the title of “‘Antique Canoe Dealer.”

Why is that so funny? Well, it the only reference that can be found of my existence in the T.G.I. Friday’s website. If you haven’t heard, I founded Friday’s. But even better than that, I invented Potato Skins!  Personally, I think it’s rather humorous and speaks volumes that I’m considered a world-renowned Antique Canoe Dealer. Frankly, I wouldn’t bring it up here but I have been handing out a lot of business cards  and didn’t want to start getting orders for antique canoes!

TriCept comp_1[1]

Based on the Standard of Excellence

Read and post to win a trip on The Magic Bus!
Dan Scoggin

Tags: , , , , , , , , , , , , , , , , , , , , , ,