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Thanks to all of you that have expressed support for my upcoming book. A special thanks to the alumni that have shared their memories from Friday’s glory days. 2015 will be the 50th anniversary of Alan Stillman’s launch of the original Friday’s at 63rd & 1st in NYC and Jim West, the first hourly employee hired for the Greenville Ave store, is organizing a reunion in Dallas. We will keep everyone posted on the time and place.

 

Many of you have asked when the book will be available. It will go to our agent this month and he says the publishing process usually takes about six months. While a great book could be written about all the fun we had during those early years, it would probably have to be X rated. The book I have written is about the founding principles that made Friday’s so successful. Those principles are being employed by many successful businesses in many fields today and we highlight a few. The biggest delight for me is that Karen Forrester, Friday’s CEO in the UK, has returned her 60 restaurants to these well proven principles and achieved the same outstanding results as Friday’s achieved in the glory days. This validation is truly heart warming and the “Friday’s Family” spirit is the same as the original.

 

If you have read my earlier blogs, I refer to many of Friday’s founding principles. I received one email reminding me I once threatened to write a book titled “It’s the food, stupid!” While the concept is true and many of the large chains have forgotten that, the book is about management principles, problem solving and excellence. While it is tempting, the book will avoid a post mortem of Friday’s since I left.  I think the results speak for themselves. Customer counts always tell the tale and in the UK they are up 100% in the last four years! I rest my case.

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