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A problem for governments and businesses alike is non-productive work, or busy work. Sweat is often confused with productivity. A cluttered desk, long hours, even dedication can be confused with results. We devote a major focus in the book to process vs results. Today my research yielded a startling new example of process (non-productive work)  robbing a business of productivity and therefore the ability fairly care for employees and customers alike. I have no way of putting a full measure to how much human effort is consumed in process that  is of no real value. Waste profits no one!

 

EFFORT WITHOUT RESULTS IS MEANINGLESS – DAN SCOGGIN

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